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HR, payroll and workforce technology advisory for complex organisations.

People Experience Solutions helps mid-to-large organisations assess current-state risk, define future-state requirements, build business cases, run vendor selection and prepare for implementation.

Specialist support across HRIS, payroll, time & attendance, rostering, workforce management, integrations, operating model and delivery assurance.

Advisory across the lifecycleEach stage produces the artefacts needed to make the next decision.
  1. Current stateCurrent-state assessment, risk and issue register
  2. DecisionsOptions, trade-offs and business case
  3. Future stateFuture-state design, operating model, requirements and RFP
  4. Implementation readinessReadiness assessment, governance and delivery assurance

PES is the firm you call when HR, payroll, time & attendance, rostering and workforce data are messy, risky, political, expensive or poorly understood.

Complex people systems create real business risk.

HR, payroll, time & attendance and rostering environments often become difficult to govern because processes, data, rules and integrations evolve over time. The result is usually a mix of manual workarounds, unclear ownership, weak traceability, inconsistent reporting and avoidable delivery risk.

PES helps organisations establish the facts, clarify the decisions required, and create practical artefacts that support better technology, operating model and implementation outcomes.

Problems PES is typically called in for
Poor time-to-pay traceabilityPayroll risk is growing and the path from roster to pay cannot be reliably audited or traced.
Compliance exposurePay compliance, award interpretation or workforce data issues are blocking progress.
Platform replacementAn HRIS, payroll, time and attendance (T&A) or rostering platform needs replacing, and independent support is needed before vendors are engaged.
Vendor ambiguityRequirements are unclear, bundled or being shaped by vendor demonstrations rather than actual business need.
Unproven business caseA business case needs to be credible enough to satisfy CFO, CPO and technology stakeholders.
Implementation readiness gapsAn implementation is drifting because scope, governance, data or test preparation decisions remain unresolved.
Inconsistent workforce dataWorkforce data is fragmented and leaders cannot make reliable decisions from the reporting.

Independent advice before decisions become expensive.

PES does not sell software, resell licences or act as an implementation partner. The role is helping clients make better decisions about software selection, scope, risk and delivery, using evidence and independent analysis rather than product preference.

That independence matters when shaping an RFP, assessing vendor claims, building an investment case or preparing a program for delivery.

  • Specialist focus on HR, payroll, time & attendance, rostering and workforce systems
  • Focus on Australian payroll compliance, including award interpretation
  • Works across HR, Payroll, IT, Finance, Procurement and Operations
  • Practical outputs designed for use by internal teams, executives and vendors
  • Recommendations written for executive decision-makers
  • Engages from light-touch advisory to intensive delivery support, depending on the situation
  • Independent of software vendors, licences and implementation partner relationships

Diagnose. Decide. Deliver.

A structured but practical approach designed to fit the situation, the organisation's capability, and the decision or delivery risk involved.

  1. Diagnose

    Establish the facts quickly through workshops, artefact review, process walk-throughs, data checks and stakeholder interviews.

  2. Decide

    Turn ambiguity into options, trade-offs, recommendations and documented decisions.

  3. Deliver

    Support execution through clear scope, governance, implementation readiness checks and assurance.

Project examples

PES works on complex people technology problems where HR, payroll, workforce operations, data, integrations, compliance and delivery risk overlap.

Payroll and time-to-pay risk review

An organisation with complex shift-based and casual workforces needed to understand whether the time-to-pay process, from roster and award interpretation through to payroll output, was accurate, auditable and defensible.

Decision supportedWhether to prioritise payroll remediation, award configuration review or process redesign before committing to broader transformation investment.

Business case for HRIS and payroll replacement

An organisation running end-of-life payroll and HR platforms needed investment approval from executive and board stakeholders before a replacement program could proceed.

Decision supportedWhich system option to pursue, what investment was required, and how the program should be sequenced across a multi-year roadmap.

Requirements and RFP support for HRIS selection

An organisation needed to go to market for a modern HRIS but had incomplete requirements, limited evaluation structure and no clear process for comparing vendor responses.

Decision supportedWhich vendors warranted detailed evaluation and what criteria should drive the final selection recommendation.

Examples are anonymised. Client names and specific outcomes are not disclosed.

Have a complex HR, payroll or workforce systems issue?

Send a short note and we'll arrange a focused discussion about the problem, the decision you need to make, and the support that may be useful.