Transforming complex payroll and workforce systems. We design, implement and optimise people technology — HRIS, payroll, and time & attendance — so mid-to-large organisations operate with accurate pay, compliant rostering, and reliable, actionable workforce data. Request a discovery call to discuss your needs.
Services
Current State Analysis
Conduct a focused audit of HRIS, payroll, time & attendance, and workforce systems to document systems, data flows, integrations, configurations, policies, and user roles. Deliverables: an issues register (data quality, compliance gaps, single points of failure), a prioritized risk map, and quantified operational metrics (cycle times, error rates, processing costs). Outcome: clear, evidence-based baseline to reduce surprises during transformation.
Future State & Target Operating Model
Define the desired end-state for technology, processes, organizational roles, and governance that supports payroll accuracy, timekeeping consistency, and scalable workforce management. Deliverables: a target operating model diagram, role and responsibility matrix, and phased migration roadmap. Outcome: reduces operational and change risk by aligning people, processes, and systems to measurable business outcomes (faster onboarding, fewer payroll exceptions).
Requirements & Process Design
Translate the target operating model into explicit functional, technical, and compliance requirements and redesign core HR and payroll processes for automation and controls. Deliverables: prioritized requirements backlog, detailed process maps with control points, data model and integration specifications. Outcome: lowers delivery risk by ensuring build/configuration work matches business needs and compliance obligations.
Vendor Selection & RFP Support
Structure vendor evaluation criteria, prepare concise RFP packages, manage bidder Q&A, and run objective demos and scorecards to select vendors that meet cost, capability, and integration needs. Deliverables: RFP documents, standardized demo scripts and scoring matrices, reference-check summaries, and final recommendation with trade-off analysis. Outcome: reduces procurement and integration risk by selecting vendors that demonstrably meet the organization’s technical and operational requirements.
Business Case Development
Build a financial and operational business case that quantifies benefits (efficiency gains, error reduction, compliance avoidance), implementation costs, timelines, and sensitivity scenarios. Deliverables: ROI model, cash-flow projection, break-even analysis, and risk-adjusted funding request. Outcome: enables executives to make informed investment decisions with clear payback and risk assumptions.
Program Governance & Delivery Assurance
Establish program governance, stage gates, and quality assurance checks to monitor scope, schedule, budget, and benefits realization throughout delivery. Deliverables: governance charter, program plan with milestones and KPIs, risk and issue management process, and periodic independent assurance reports. Outcome: keeps implementations on track, reduces delivery and operational risk, and verifies benefits are realized post-deployment.
How we work
Diagnose
We start by gathering facts: interviews, data review, and process observation. The goal is to identify root causes, not symptoms. We document current-state workflows, risks, and success metrics so recommendations rest on evidence. This reduces risk by avoiding assumptions and focusing effort where it matters most.Decide
We present clear options with trade-offs, timeline estimates, and resource needs. Stakeholders review the choices and agree on the decision criteria. Decisions are recorded as a prioritized plan with measurable milestones, which limits scope creep and sets realistic expectations for delivery.Deliver
We execute against the agreed plan in short, iterative cycles with regular check-ins and measurable checkpoints. Progress is tracked against the success metrics defined in Diagnose; course corrections are made based on real results. This structured approach improves delivery outcomes by catching issues early and keeping work aligned with the agreed objectives.