Transforming complex payroll and workforce systems. We design, implement and optimise people technology — HRIS, payroll, and time & attendance — so mid-to-large organisations operate with accurate pay, compliant rostering, and reliable, actionable workforce data. Request a discovery call to discuss your needs.

Services

Current State Analysis

  • Conduct a focused audit of HRIS, payroll, time & attendance, and workforce systems to document systems, data flows, integrations, configurations, policies, and user roles. Deliverables: an issues register (data quality, compliance gaps, single points of failure), a prioritized risk map, and quantified operational metrics (cycle times, error rates, processing costs). Outcome: clear, evidence-based baseline to reduce surprises during transformation.

Future State & Target Operating Model

  • Define the desired end-state for technology, processes, organizational roles, and governance that supports payroll accuracy, timekeeping consistency, and scalable workforce management. Deliverables: a target operating model diagram, role and responsibility matrix, and phased migration roadmap. Outcome: reduces operational and change risk by aligning people, processes, and systems to measurable business outcomes (faster onboarding, fewer payroll exceptions).

Requirements & Process Design

  • Translate the target operating model into explicit functional, technical, and compliance requirements and redesign core HR and payroll processes for automation and controls. Deliverables: prioritized requirements backlog, detailed process maps with control points, data model and integration specifications. Outcome: lowers delivery risk by ensuring build/configuration work matches business needs and compliance obligations.

Vendor Selection & RFP Support

  • Structure vendor evaluation criteria, prepare concise RFP packages, manage bidder Q&A, and run objective demos and scorecards to select vendors that meet cost, capability, and integration needs. Deliverables: RFP documents, standardized demo scripts and scoring matrices, reference-check summaries, and final recommendation with trade-off analysis. Outcome: reduces procurement and integration risk by selecting vendors that demonstrably meet the organization’s technical and operational requirements.

Business Case Development

  • Build a financial and operational business case that quantifies benefits (efficiency gains, error reduction, compliance avoidance), implementation costs, timelines, and sensitivity scenarios. Deliverables: ROI model, cash-flow projection, break-even analysis, and risk-adjusted funding request. Outcome: enables executives to make informed investment decisions with clear payback and risk assumptions.

Program Governance & Delivery Assurance

  • Establish program governance, stage gates, and quality assurance checks to monitor scope, schedule, budget, and benefits realization throughout delivery. Deliverables: governance charter, program plan with milestones and KPIs, risk and issue management process, and periodic independent assurance reports. Outcome: keeps implementations on track, reduces delivery and operational risk, and verifies benefits are realized post-deployment.

 How we work

  1. Diagnose
    We start by gathering facts: interviews, data review, and process observation. The goal is to identify root causes, not symptoms. We document current-state workflows, risks, and success metrics so recommendations rest on evidence. This reduces risk by avoiding assumptions and focusing effort where it matters most.

  2. Decide
    We present clear options with trade-offs, timeline estimates, and resource needs. Stakeholders review the choices and agree on the decision criteria. Decisions are recorded as a prioritized plan with measurable milestones, which limits scope creep and sets realistic expectations for delivery.

  3. Deliver
    We execute against the agreed plan in short, iterative cycles with regular check-ins and measurable checkpoints. Progress is tracked against the success metrics defined in Diagnose; course corrections are made based on real results. This structured approach improves delivery outcomes by catching issues early and keeping work aligned with the agreed objectives.

 

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